hi,

Is there anyway to send you a copy of what is starting up.
there are programs in there that i do not want to touch because i dont know how important
they are

I'll give it a shot.

Thanks again, you guys are great

When i go to the start up diaglog box through msconfig i notice programs that are starting up that i dont want to,
some music programs mostly.
I unchecked them to speed up the computer when it starts but there are other programs i don't recognize or know anything about
how can i determine which programs are important at startup compared to those that are not?

as usual, thanks in advance

I just installed a new Gigaware mouse to replace the old one.
This mouse has a mind of its own. Without me touching it the ponter will take off and either go to the upper right hand corner or the lower left. I went to the control panel but I can't figure out what to do.

 Any suggestions?

thanks in advance

it's working now
thanks for your help

thanks for you help.
sorry about the caps

I DONT KNOW IF THIS CAN BE FIXED BUT HERE GOES.
IN THE PAST WHEN I WENT TO A  CERTAIN WEBSITE AND GET PROMPTED TO LOG IN WITH MY EMAIL AND PASSWORD
I WOULD START TYPING AND XP WOULD REMBER THE EMAIL ADDRESS SO I WOULD NOT HAVE TO CONSTANTLY TYPE IT IN.
NOW IT DOESN'T WORK ANYMORE AND I HAVE TO TYPE IN THE EMAIL ADDRESS EVERYTIME, WHICH IS A BIG PAIN.
DOES ANYONE KNOW WHAT MAY HAVE CAUSED THIS. I HAD IE7 RECENTLY INSTALLED BY MY IT TECH, DIDN'T LIKE IT AND REINSTALLED IE 6. WOULD THIS HAVE CAUSED THIS CHANGE?

THANKS IN ADVANCE AND KEEP UP THE GOOD WORK

i guess i did it wrong
Essexboy wanted to see the results of utility program I lost becasue my system restore
doesn't work anymore

hope this works
thanks again


Deckard's System Scanner v20070905.67
Run by MIKE on 2007-09-21 14:31:27
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 256 MiB (512 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-09-21 14:31:42
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\AntiVir PersonalEdition Premium\avesvc.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\AntiVir PersonalEdition Premium\avmailc.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\WINDOWS\system32\nwtray.exe
C:\Program Files\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MIKE\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.msn.com/access/allinone.asp
R0 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R0 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {D61D7E1A-6613-49CA-B6F9-51DB248E209D} - (no file)
O4 - HKEY_LOCAL_MACHINE\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKEY_LOCAL_MACHINE\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKEY_LOCAL_MACHINE\..\Run: [GoToMyPC] C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon
O4 - HKEY_LOCAL_MACHINE\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKEY_LOCAL_MACHINE\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKEY_LOCAL_MACHINE\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05c\BrStDvPt.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKEY_LOCAL_MACHINE\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: ControlCenter2.lnk = C:\Program Files\Brother\ControlCenter2\brctrcen.exe
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra 'Tools' menuitem: (no name) - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: Diagnose Connection Problems... - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\NetWare\nwws2nds.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\NetWare\nwws2sap.dll
O10 - Unknown file in Winsock LSP: C:\WINDOWS\system32\NetWare\nwws2slp.dll
O15 - Trusted Zone: https://www.www.macys.com (HKCU)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc3.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase5059.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145560356780
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O16 - DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://netsuitemeeting.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{28FCC2A0-8309-4B1F-9ABE-9D553B7C0A51}: NameServer = 85.255.114.84,85.255.112.198
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{90E44375-BC8C-41B9-9580-1B16441D4BB2}: NameServer = 167.206.251.14,167.206.251.13
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O23 - Service: AntiVir Mail Security Service (AntiVirMailService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: AntiVir Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: AntiVir PersonalEdition Premium Service (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Aluria Security Center Spyware Eliminator Service (ASCService) - Unknown owner - C:\PROGRA~1\ALURIA~2\ascserv.exe
O23 - Service: AntiVir Engine Service (AVEService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - "C:\Program Files\iPod\bin\iPodService.exe"


-- Files created between 2007-08-21 and 2007-09-21 -----------------------------

2007-09-21 14:11:33     66048 --a------ C:\WINDOWS\ieResetIcons.exe <Not Verified; Microsoft Corporation; Windows® Internet Explorer>
2007-09-20 11:41:10         0 d-------- C:\Documents and Settings\MIKE\Application Data\vlc
2007-09-20 11:39:46         0 d-------- C:\Program Files\VideoLAN
2007-09-19 14:46:49       664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2007-08-30 14:08:16         0 d-------- C:\Program Files\IE7Pro
2007-08-30 14:08:16         0 d-------- C:\Documents and Settings\MIKE\Application Data\IE7Pro


-- Find3M Report ---------------------------------------------------------------

2007-09-21 07:38:31         0 d-------- C:\Program Files\AntiVir PersonalEdition Premium
2007-09-21 07:34:49         0 d-------- C:\Program Files\NoAdware5.0
2007-09-10 11:52:41     24595 --a------ C:\WINDOWS\mozver.dat
2007-09-04 14:26:51         0 d-------- C:\Documents and Settings\MIKE\Application Data\Netscape
2007-09-04 14:26:29         0 d-------- C:\Program Files\Netscape
2007-08-25 12:37:26         0 d-------- C:\Program Files\VirusProtectPro 3.5
2007-08-17 15:30:24         0 d-------- C:\Documents and Settings\MIKE\Application Data\OfficeUpdate12
2007-08-17 13:06:32         0 d-------- C:\Documents and Settings\MIKE\Application Data\Adobe
2007-08-17 11:21:04        65 --a------ C:\WINDOWS\system32\BD8460N.DAT
2007-08-17 10:28:20         0 d-------- C:\Program Files\Brother
2007-08-17 10:27:43         0 d-------- C:\Program Files\Common Files\InstallShield
2007-08-17 10:27:31         0 d--h----- C:\Program Files\InstallShield Installation Information
2007-07-16 13:02:28    524288 --a------ C:\WINDOWS\opuc.dll <Not Verified; Microsoft Corporation; 2007 Microsoft Office system>
2007-06-30 09:56:19         0 --a------ C:\WINDOWS\system32\Biport


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D61D7E1A-6613-49CA-B6F9-51DB248E209D}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AtiPTA"="atiptaxx.exe" [09/26/2001 11:39 PM C:\WINDOWS\system32\atiptaxx.exe]
"NWTRAY"="NWTRAY.EXE" [03/12/2002 11:37 AM C:\WINDOWS\system32\nwtray.exe]
"avgnt"="C:\Program Files\AntiVir PersonalEdition Premium\avgnt.exe" [04/25/2007 07:28 AM]
"GoToMyPC"="C:\Program Files\Citrix\GoToMyPC\g2svc.exe" [01/12/2007 06:45 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [11/16/2004 02:28 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [05/11/2007 03:06 AM]
"SetDefPrt"="C:\Program Files\Brother\Brmfl05c\BrStDvPt.exe" [01/26/2005 06:02 PM]
"ControlCenter2.0"="C:\Program Files\Brother\ControlCenter2\brctrcen.exe" [11/11/2005 06:30 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [03/09/2007 11:09 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PopUpStopperProfessional"="C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE" [06/02/2005 07:06 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]

C:\Documents and Settings\MIKE\Start Menu\Programs\Startup\
ControlCenter2.lnk - C:\Program Files\Brother\ControlCenter2\brctrcen.exe [8/17/2007 10:28:19 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"CompatibleRUPSecurity"=1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"System"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToMyPC]
C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll 01/12/2007 06:45 PM 10800 C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 nwv1_0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\gcasServ]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GhostStartTrayApp]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GoToMyPC]
C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndexSearch]
C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PaperPort PTD]
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WireLessKeyboard]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Themes"=2 (0x2)
"TapiSrv"=3 (0x3)
"iPodService"=3 (0x3)
"GoToMyPC"=2 (0x2)
"GhostStartService"=2 (0x2)
"ASCService"=2 (0x2)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- D:\SETUP.EXE /AUTORUN
configure\command- D:\SETUP.EXE
install\command- D:\SETUP.EXE




-- End of Deckard's System Scanner: finished at 2007-09-21 14:33:03 ------------

i just recently installed IE 7 and dont like it at all.
I would like to reinstall IE7.

How do I do this and will I lose all of my bookmarks by going back to an older version

thanks in advance

is this dss program the same thing as system restore?
or is it just a utility program to clean up old files?

thanks in advance

p.s. you guys are doing a great job, keep up the good work

i am having the same problem and sent a similar email to this web site but nobody responded
i hope you have more luck

EDIT: This topic is about a problem with System Restore, it was split from another topic. This is just for clarification.

I just wanted to thank you. Your suggestion worked and got me back into Excel.
I still get an annoying "preparing to install" pop up box everytime I save a folder
but until I can find my disk I will have to live with it.

thanks again

M

I've got a new one.
I use and have Excel 2003. Yesterday I went to click on the Excel icon and a windows installer screen now pops up asking for me to install a disk. Then it goes on to say "SKU13.CAB" cannot be found.

If you need to know I have Microsoft Outlook

Does anyone know what happened and how I can get back my Excel.
I'm desperate

Thanks in advance

with the new date change coming with day light savings time how do i change my pc to handle the new date?