thanks boys. First I should have said that I run McAfee on line so I'm quite sure it isn't a virus.
No, Microsoft don't identify the driver, just say the shut down is caused by driver error.
I run OE 6, which was installed when I first got the computer, about 4 years ago. I have windows set up to download updates automatically, I have just gone looking for non crucial ones and found two for OE which I have now installed, haven't had a shut down since so I'm keeping my fingers crossed.
I've saved your tip about taking out the option to restart Strum, but I'm nervous about it. If it doesn't shut down and restart, what does it do? just collapse?
You may have noticed I'm not very confident about the computer innards :umn:
Fudgem,
With the restart on system failure disabled, you will probably get an error message instead of it shutting down. Or you may get a program not responding message.
This will help you identify what is going wrong. The message back from Microsoft about driver error is a standard response and usually means they haven't a clue what is wrong. I stopped sending the error reports to them within weeks of upgrading to an XP machine.
So, don't worry about your PC collapsing in a heap, and if you get something you need help in resolving, that's what sites like this are here for - to help you.
Go for it - disable that restart on failure.
SQ
Show Posts
}
