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Author Topic: sound and no sound  (Read 4406 times)
tryingtofigurethisout
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« on: November 22, 2006, 06:56:44 PM »
I have been at this for about 2 weeks I can't get it so please help me if you can. My speakers stop working so I did a test through directx and I'm having problems with my .wav files I realize when I start windows I don't hear any sound. I have check everything from sound card to uninstalling and reinstalling. My sound playback is greyed out, speaker icon is missing but my soundcard shows up under sound recording which I can use the mic, voice playback is modem #2 line playback which I can't change because it is the only thing in the dropbox so this is it oh yea my soundcard is creative soundblaster pci  glupek2
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Essexboy
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« Reply #1 on: November 23, 2006, 01:14:05 PM »
Quote
My sound playback is greyed out

This could indicate a problem with your speakers with windows showing that you don't have any.  Are your speaker cables connected correctly with no broken/bent cables. If your speakers are of the powered type is it getting power or has a fuse blown in the plug.  Is there a broken connection on your soundcard output.   
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tryingtofigurethisout
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« Reply #2 on: November 23, 2006, 07:11:00 PM »
Quote from: Essexboy on November 23, 2006, 01:14:05 PM
This could indicate a problem with your speakers with windows showing that you don't have any.  Are your speaker cables connected correctly with no broken/bent cables. If your speakers are of the powered type is it getting power or has a fuse blown in the plug.  Is there a broken connection on your soundcard output.   


My speakers are just a plug in and I didn't think it would be my speakers because I can talk on the mic I just cant get my .wav files  to play and the light shows when I turn it on and I have also tested the speakers by taking a little plug out the back and sticking something in the back of it to test the sound
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Squeezebox
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« Reply #3 on: November 24, 2006, 02:59:19 AM »
First of all, check that your sounds has been set up correctly.

Go to Control Panel and open up Sounds and Audio Devices.

In the Volume tab, you should see Speakers - click on the Advanced button.

Does the Speakers tab show "Desktop stereo speakers"?

Also, in the Volume tab, check the  Device Volume settings, the slider shouldn't be too far to the left and there should be no ticks in the boxes. Clkick on the Advanced button here too - make sure that nothing is muted.

When you tested your speakers, how did you do that exactly? Did you test for an output at the speakers themselves? The only real way to test them is to try another pair of speakers connected.
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tryingtofigurethisout
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« Reply #4 on: November 24, 2006, 08:12:40 AM »
Quote from: Squeezebox on November 24, 2006, 02:59:19 AM
First of all, check that your sounds has been set up correctly.

Go to Control Panel and open up Sounds and Audio Devices.

In the Volume tab, you should see Speakers - click on the Advanced button.

Does the Speakers tab show "Desktop stereo speakers"?

Also, in the Volume tab, check the  Device Volume settings, the slider shouldn't be too far to the left and there should be no ticks in the boxes. Clkick on the Advanced button here too - make sure that nothing is muted.

When you tested your speakers, how did you do that exactly? Did you test for an output at the speakers themselves? The only real way to test them is to try another pair of speakers connected.


I cannot change anything because it is greyed out the only thing that did right was the sound recording and the voice recording the sound playback and the voice playback has "modem #2 playback device as the default" I can't change the volume because it has no audio device on it. I tested my speakers by removing a plug from the back of it and I inserted a pin in the back of it and it made sound as i was told to do and also I can hear music under midi but most of my sounds comes from .wav files such as the log on,and music that I listen too
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Squeezebox
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« Reply #5 on: November 24, 2006, 05:51:48 PM »
OK, let's assume your speakers work.

If you can't see any audio device in the Sounds & Audio Devices, have you checked Device Manager to see if your soundcard is recognised and working?
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Essexboy
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« Reply #6 on: November 24, 2006, 06:30:09 PM »
Quote
"modem #2 playback device as the default

Can you change this drop down to your sound card as the indication are that it is trying to use your modems functions instead of the dedicated sound card.
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« Reply #7 on: November 24, 2006, 06:44:55 PM »
Quote from: Squeezebox on November 24, 2006, 05:51:48 PM
OK, let's assume your speakers work.

If you can't see any audio device in the Sounds & Audio Devices, have you checked Device Manager to see if your soundcard is recognised and working?

I have done all of that I have uninstall and reinstall my devices and my soundcard is coming up but not for sound output and the modem #2 is the only choice it will let me choose. I been in device manager and there is no exclamation marks if I'm missing something its not letting me know if I have a conflict or what because it is showing working fine
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« Reply #8 on: November 25, 2006, 08:00:13 AM »
Pleas download this small programme http://www.cpuid.com/pcwizard.php install and run.  When it runs select the multi media option, when it has the data then select FILE > SAVE AS  and save as a text file to your desktop then post the data back here
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« Reply #9 on: November 25, 2006, 08:41:32 AM »
Here goes I hope its right but if not let me know what I did wrong


PC Wizard 2006 Version 1.71
------------------------------------------------------------------------------------------

Owner: Tina Curtis
User: Yea
Operating System: Microsoft Windows XP Professional 5.01.2600 Service Pack 2
Report Date: Saturday 25 November 2006 at 07:37

------------------------------------------------------------------------------------------


<<< Multimedia >>>

  > Device Audio : ES1371, ES1373 AudioPCI

    >> General Information
      Manufacturer : Creative (Was: Ensoniq)

  > Audio Playback : Modem #2 Line Playback

    >> General Information
      Reproduction : Modem #2 Line Playback
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 81

    >> Device Capabilities
      Channels : Mono
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Reproduction
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : No
      11.025 kHz, stereo, 16-bit : No
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : No
      22.05 kHz, stereo, 16-bit : No
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : No
      44.1 kHz, stereo, 16-bit : No

  > Audio Playback : Microsoft Sound Mapper

    >> General Information
      Reproduction : Microsoft Sound Mapper
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 2

    >> Device Capabilities
      Channels : Stereo
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Reproduction
      11.025 kHz, mono, 8-bit : Yes
      11.025 kHz, stereo, 8-bit : Yes
      11.025 kHz, mono, 16-bit : Yes
      11.025 kHz, stereo, 16-bit : Yes
      22.05 kHz, mono, 8-bit : Yes
      22.05 kHz, stereo, 8-bit : Yes
      22.05 kHz, mono, 16-bit : Yes
      22.05 kHz, stereo, 16-bit : Yes
      44.1 kHz, mono, 8-bit : Yes
      44.1 kHz, stereo, 8-bit : Yes
      44.1 kHz, mono, 16-bit : Yes
      44.1 kHz, stereo, 16-bit : Yes

  > Audio Recording : Creative Sound Blaster PCI

    >> General Information
      Reproduction : Creative Sound Blaster PCI
      Version : 5.10
      Manufacturer : Microsoft Corporation
      Product ID : 101

    >> Device Capabilities
      Channels : Stereo
      Balance Control : Yes
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Record
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : Yes
      11.025 kHz, stereo, 16-bit : Yes
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : Yes
      22.05 kHz, stereo, 16-bit : Yes
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : Yes
      44.1 kHz, stereo, 16-bit : Yes

  > Audio Recording : Modem #2 Line Record

    >> General Information
      Reproduction : Modem #2 Line Record
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 80

    >> Device Capabilities
      Channels : Mono
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Record
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : No
      11.025 kHz, stereo, 16-bit : No
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : No
      22.05 kHz, stereo, 16-bit : No
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : No
      44.1 kHz, stereo, 16-bit : No

  > MIDI Output : Microsoft GS Wavetable SW Synth

    >> General Information
      MIDI Output : Microsoft GS Wavetable SW Synth
      Manufacturer : Microsoft Corporation
      Version : 5.10

    >> Specific Information
      Voices : 48
      Notes : 48
      Channels : 16
      Peripheral Type : Software Synthetizer

    >> Device Capabilities
      Balance Control : Yes
      Cache Control : No
      Buffer management : No
      Volume Control : Yes

  > MIDI Output : Microsoft MIDI Mapper

    >> General Information
      MIDI Output : Microsoft MIDI Mapper
      Manufacturer : Microsoft Corporation
      Version : 5.0

    >> Specific Information
      Voices : 0
      Notes : 0
      Channels : 16
      Peripheral Type : Microsoft MIDI Mapper

    >> Device Capabilities
      Balance Control : Yes
      Cache Control : No
      Buffer management : Yes
      Volume Control : Yes

  > Mixer Device : Creative Sound Blaster PCI

    >> General Information
      WAVE Output : Creative Sound Blaster PCI
      Version : 5.10
      Manufacturer : Microsoft Corporation
      Product ID : 104
      Lignes disponibles : 2

    >> Configuration
      Volume Control : Enabled - Source : Haut-parleurs
      Record Control : Enabled - Source : Audio input
      Wave :  associated with
      SW Synth :  associated withMicrosoft GS Wavetable SW Synth
      Phone Volume :  associated with
      Aux Volume :  associated with
      Video Volume :  associated with
      Mic Volume :  associated withCreative Sound Blaster PCI
      Line In :  associated with
      CD Audio :  associated with

  > Device multimedia : AVIVideo

    >> General Information
      Device Fullname : AVIVideo
      Device Alias : AVIVideo
      Peripheral Type : digitalvideo

    >> Device Information
      Nom : Video for Windows
      Version : 1.1

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : Yes
      CommandFILES : Yes

    >> Video Capabilities
      CommandFREEZE : No
      CommandLOCK : No
      CommandREVERSE : Yes
      CommandSTRETCH : Yes
      CommandSTRETCH INPUT : No
      CommandTEST : Yes
      CommandSTILL : No
      CommandPALETTES : Yes

  > Device multimedia : CDAudio

    >> General Information
      Device Fullname : CDAudio
      Device Alias : CDAudio
      Peripheral Type : cdaudio

    >> Device Information
      Nom : CD Audio

    >> Device Capabilities
      CommandEJECT : Yes
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : No

  > Device multimedia : Sequencer

    >> General Information
      Device Fullname : Sequencer
      Device Alias : Sequencer
      Peripheral Type : sequencer

    >> Device Information
      Nom : MIDI Sequencer

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : Yes

  > Device multimedia : WaveAudio

    >> General Information
      Device Fullname : WaveAudio
      Device Alias : WaveAudio
      Peripheral Type : waveaudio

    >> Device Information
      Nom : Sound

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : Yes
      CommandSAVE : Yes
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : Yes

  > Device multimedia : MPEGVideo

    >> General Information
      Device Fullname : MPEGVideo
      Device Alias : MPEGVideo
      Peripheral Type : digitalvideo

    >> Device Information
      Nom : DirectShow
      Version : 6.04.2600.0

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : Yes
      CommandFILES : Yes

    >> Video Capabilities
      CommandFREEZE : No
      CommandLOCK : No
      CommandREVERSE : No
      CommandSTRETCH : Yes
      CommandSTRETCH INPUT : No
      CommandTEST : Yes
      CommandSTILL : No
      CommandPALETTES : Yes
      CommandWINDOWS : Yes

  > Audio Compression : Microsoft IMA ADPCM CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft IMA ADPCM
      Description : Compresses and decompresses IMA ADPCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft ADPCM CODEC

    >> General Information
      Version : 4.0
      Short Name : MS-ADPCM
      Description : Compresses and decompresses Microsoft ADPCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft CCITT G.711 A-Law and u-Law CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft CCITT G.711
      Description : Compresses and decompresses CCITT G.711 A-Law and u-Law audio data.
      Copyright : Copyright (c) 1993-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft GSM 6.10 Audio CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft GSM 6.10
      Description : Compresses and decompresses audio data conforming to the ETSI-GSM (European Telecommunications Standards Institute-Groupe Special Mobile) recommendation 6.10.
      Copyright : Copyright (C) 1993-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : DSP Group TrueSpeech(TM) Software CODEC

    >> General Information
      Version : 1.0
      Short Name : TrueSpeech(TM)
      Description : Compresses and decompresses DSP Group TrueSpeech(TM) audio data.
      Copyright : Copyright (C) 1993-1996 DSP Group, Inc.
      Status : Enabled

  > Audio Compression : Microsoft G.723.1 CODEC

    >> General Information
      Version : 1.2
      Short Name : Microsoft G.723.1
      Description : Compresses and decompresses G.723.1 audio data.
      Copyright : Copyright © 1996 Intel Corporation and Microsoft Corporation
      Status : Enabled

  > Audio Compression : Windows Media Audio

    >> General Information
      Version : 4.2
      Short Name : WM-AUDIO
      Description : Compresses and decompresses audio data.
      Copyright : Copyright (C) Microsoft Corporation, 1999 - 2001
      Status : Enabled

  > Audio Compression : Sipro Lab Telecom ACELP.net audio codec

    >> General Information
      Version : 3.2
      Short Name : ACELP.net
      Description : ACELP.net audio encoder/decoder. For licensing please access  HTTP: //www.sipro.com
      Copyright : Copyright © 1995-99 Sipro Lab Telecom Inc., Montreal
      Status : Enabled

  > Audio Compression : Fraunhofer IIS MPEG Layer-3 Codec (advanced)

    >> General Information
      Version : 1.9
      Short Name : MPEG Layer-3 Codec
      Description : bitrates up to 56kBit/s, mono and stereo codec (advanced)
      Copyright : Copyright © 1996-1999 Fraunhofer Institut Integrierte Schaltungen IIS
      Status : Enabled

  > Audio Compression : Indeo® audio software

    >> General Information
      Version : 2.5
      Short Name : Indeo® audio software
      Description : Indeo® audio software
      Copyright : Copyright © 1997 Intel Corporation
      Status : Enabled

  > Audio Compression : Microsoft PCM Converter

    >> General Information
      Version : 5.0
      Short Name : MS-PCM
      Description : Converts frequency and bits per sample of PCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Video Compression : Cinepak Codec by Radius

    >> General Information
      Name : Cinepak Codec
      Type : VIDC
      Handler : cvid
      ICM version : 1.4

  > Video Compression : Intel 4:2:0 Video V2.50

    >> General Information
      Name : MS H.263
      Type : VIDC
      Handler : I420
      ICM version : 1.4

  > Video Compression : Intel Indeo(R) Video R3.2

    >> General Information
      Name : IR32
      Type : VIDC
      Handler : IV32
      ICM version : 1010.0

  > Video Compression : Intel Indeo(R) Video R3.2

    >> General Information
      Name : IR32
      Type : VIDC
      Handler : IV32
      ICM version : 1010.0

  > Video Compression : Intel IYUV codec

    >> General Information
      Name : IYUV codec
      Type : VIDC
      Handler : IYUV
      ICM version : 1.4

  > Video Compression : Microsoft RLE

    >> General Information
      Name : MS-RLE
      Type : VIDC
      Handler : MRLE
      ICM version : 1.4

  > Video Compression : Microsoft Video 1

    >> General Information
      Name : MS-CRAM
      Type : VIDC
      Handler : MSVC
      ICM version : 1.4

  > Video Compression : Microsoft YUV

    >> General Information
      Name : MS-YUV
      Type : VIDC
      Handler : UYVY
      ICM version : 1.4

  > Video Compression : Microsoft YUV

    >> General Information
      Name : MS-YUV
      Type : VIDC
      Handler : UYVY
      ICM version : 1.4

  > Video Compression : Toshiba YUV Codec

    >> General Information

  > Video Compression : Microsoft YUV

    >> General Information
      Name : MS-YUV
      Type : VIDC
      Handler : UYVY
      ICM version : 1.4

  > Video Compression : Microsoft H.263 Video Codec

    >> General Information
      Name : MS H.263
      Type : VIDC
      Handler : M263
      ICM version : 1.4

  > Video Compression : Microsoft H.261 Video Codec

    >> General Information
      Name : MS H.261
      Type : VIDC
      Handler : M261
      ICM version : 1.4

  > Video Compression : Intel Indeo® Video 4.5

    >> General Information
      Name : IR45
      Type : VIDC
      Handler : IV41
      ICM version : 1.4

  > Video Compression : Indeo® video 5.10

    >> General Information
      Name : Indeo® video 5
      Type : VIDC
      Handler : IV50
      ICM version : 1.4

  > Video Compression : Xirlink H.263 Video Codec

    >> General Information

  > Video Compression : Xirlink YV12 <-> RGB converter

    >> General Information
      Name : XL_YV12
      Type : VIDC
      Handler : YV12
      ICM version : 1.4

  > Video Compression : Xirlink XJPG to RGB24 converter

    >> General Information
      Name : XL_XJPG
      Type : VIDC
      Handler : XJPG
      ICM version : 1.4

------------------------------------------------------------------------------------------
***** End of report *****
« Last Edit: November 25, 2006, 08:44:47 AM by tryingtofigurethisout » Logged
Essexboy
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« Reply #10 on: November 25, 2006, 08:54:07 AM »
OK it look like windows is not recognising your PCI card as a playback device.

First we will try uninstalling the device and then let windows rediscover it .

Go to control panel and select system and on the hardware tab select
device manager then right click the sound card and select uninstall.

Reboot and let windows re-detect your sound card, if it does not then go to control panel and select add hardware then follow the wizard directions, you may need to re-install your drivers so have them handy 

If that fails then we are probably looking at a card problem
« Last Edit: November 25, 2006, 08:58:02 AM by Essexboy » Logged
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« Reply #11 on: November 25, 2006, 10:01:41 AM »
Okay then I'm assuming I have a problem because  I have done that too many times so can I get any sound card or does it has to be one like this? Once again thanks for the help
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« Reply #12 on: November 25, 2006, 05:13:56 PM »
Any sound card as long as it fits your slots.  However, as one final attempt before you get a new card run the add hardware wizard and see if that kick starts the system
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« Reply #13 on: November 26, 2006, 02:43:15 AM »
I'd agree with the diagnosis and cure.

Time for a new soundcard .......
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« Reply #14 on: November 26, 2006, 09:29:20 AM »
Quote from: Essexboy on November 25, 2006, 05:13:56 PM
Any sound card as long as it fits your slots.  However, as one final attempt before you get a new card run the add hardware wizard and see if that kick starts the system

yea i did that and the legacy and audio codec came up to install but I already had them on there I guess it is screwed up if I take it out and reinsert would that help
« Last Edit: November 26, 2006, 09:32:28 AM by tryingtofigurethisout » Logged
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