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Author Topic: sound stopped working  (Read 4687 times)
wasabi
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« on: December 03, 2006, 03:48:32 AM »
my sound stopped working about a week ago. 

PC Wizard 2006 Version 1.70
------------------------------------------------------------------------------------------

Owner: Timbers
User: Owner
Operating System: Microsoft Windows XP Home Edition 5.01.2600 Service Pack 1
Report Date: Saturday 02 December 2006 at 03:32

------------------------------------------------------------------------------------------


<<< Multimedia >>>

  > Audio Playback : Modem #1 Line Playback

    >> General Information
      Reproduction : Modem #1 Line Playback
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 81

    >> Device Capabilities
      Channels : Mono
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Reproduction
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : No
      11.025 kHz, stereo, 16-bit : No
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : No
      22.05 kHz, stereo, 16-bit : No
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : No
      44.1 kHz, stereo, 16-bit : No

  > Audio Playback : Modem #2 Line Playback

    >> General Information
      Reproduction : Modem #2 Line Playback
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 81

    >> Device Capabilities
      Channels : Mono
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Reproduction
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : No
      11.025 kHz, stereo, 16-bit : No
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : No
      22.05 kHz, stereo, 16-bit : No
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : No
      44.1 kHz, stereo, 16-bit : No

  > Audio Playback : Microsoft Sound Mapper

    >> General Information
      Reproduction : Microsoft Sound Mapper
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 2

    >> Device Capabilities
      Channels : Stereo
      Balance Control : Yes
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : Yes

    >> Reproduction
      11.025 kHz, mono, 8-bit : Yes
      11.025 kHz, stereo, 8-bit : Yes
      11.025 kHz, mono, 16-bit : Yes
      11.025 kHz, stereo, 16-bit : Yes
      22.05 kHz, mono, 8-bit : Yes
      22.05 kHz, stereo, 8-bit : Yes
      22.05 kHz, mono, 16-bit : Yes
      22.05 kHz, stereo, 16-bit : Yes
      44.1 kHz, mono, 8-bit : Yes
      44.1 kHz, stereo, 8-bit : Yes
      44.1 kHz, mono, 16-bit : Yes
      44.1 kHz, stereo, 16-bit : Yes

  > Audio Recording : Modem #1 Line Record

    >> General Information
      Reproduction : Modem #1 Line Record
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 80

    >> Device Capabilities
      Channels : Mono
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Record
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : No
      11.025 kHz, stereo, 16-bit : No
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : No
      22.05 kHz, stereo, 16-bit : No
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : No
      44.1 kHz, stereo, 16-bit : No

  > Audio Recording : Modem #2 Line Record

    >> General Information
      Reproduction : Modem #2 Line Record
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 80

    >> Device Capabilities
      Channels : Mono
      Balance Control : No
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : No

    >> Record
      11.025 kHz, mono, 8-bit : No
      11.025 kHz, stereo, 8-bit : No
      11.025 kHz, mono, 16-bit : No
      11.025 kHz, stereo, 16-bit : No
      22.05 kHz, mono, 8-bit : No
      22.05 kHz, stereo, 8-bit : No
      22.05 kHz, mono, 16-bit : No
      22.05 kHz, stereo, 16-bit : No
      44.1 kHz, mono, 8-bit : No
      44.1 kHz, stereo, 8-bit : No
      44.1 kHz, mono, 16-bit : No
      44.1 kHz, stereo, 16-bit : No

  > Device multimedia : AVIVideo

    >> General Information
      Device Fullname : AVIVideo
      Device Alias : AVIVideo
      Peripheral Type : digitalvideo

    >> Device Information
      Nom : Video for Windows
      Version : 1.1

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : Yes
      CommandFILES : Yes

    >> Video Capabilities
      CommandFREEZE : No
      CommandLOCK : No
      CommandREVERSE : Yes
      CommandSTRETCH : Yes
      CommandSTRETCH INPUT : No
      CommandTEST : Yes
      CommandSTILL : No
      CommandPALETTES : Yes

  > Device multimedia : CDAudio

    >> General Information
      Device Fullname : CDAudio
      Device Alias : CDAudio
      Peripheral Type : cdaudio

    >> Device Information
      Nom : CD Audio

    >> Device Capabilities
      CommandEJECT : Yes
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : No

  > Device multimedia : Sequencer

    >> General Information
      Device Fullname : Sequencer
      Device Alias : Sequencer
      Peripheral Type : sequencer

    >> Device Information
      Nom : MIDI Sequencer

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : No
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : No
      CommandVIDEO : No
      CommandFILES : No

  > Device multimedia : WaveAudio

    >> General Information
      Device Fullname : WaveAudio
      Device Alias : WaveAudio
      Peripheral Type : waveaudio

    >> Device Information
      Nom : Sound

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : Yes
      CommandSAVE : Yes
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : Yes

  > Device multimedia : MPEGVideo

    >> General Information
      Device Fullname : MPEGVideo
      Device Alias : MPEGVideo
      Peripheral Type : digitalvideo

    >> Device Information
      Nom : DirectShow
      Version : 6.04.2600.0

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : Yes
      CommandFILES : Yes

    >> Video Capabilities
      CommandFREEZE : No
      CommandLOCK : No
      CommandREVERSE : No
      CommandSTRETCH : Yes
      CommandSTRETCH INPUT : No
      CommandTEST : Yes
      CommandSTILL : No
      CommandPALETTES : Yes
      CommandWINDOWS : Yes

  > Audio Compression : Microsoft IMA ADPCM CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft IMA ADPCM
      Description : Compresses and decompresses IMA ADPCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft ADPCM CODEC

    >> General Information
      Version : 4.0
      Short Name : MS-ADPCM
      Description : Compresses and decompresses Microsoft ADPCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft GSM 6.10 Audio CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft GSM 6.10
      Description : Compresses and decompresses audio data conforming to the ETSI-GSM (European Telecommunications Standards Institute-Groupe Special Mobile) recommendation 6.10.
      Copyright : Copyright (C) 1993-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : DSP Group TrueSpeech(TM) Software CODEC

    >> General Information
      Version : 1.0
      Short Name : TrueSpeech(TM)
      Description : Compresses and decompresses DSP Group TrueSpeech(TM) audio data.
      Copyright : Copyright (C) 1993-1996 DSP Group, Inc.
      Status : Enabled

  > Audio Compression : Microsoft G.723.1 CODEC

    >> General Information
      Version : 1.2
      Short Name : Microsoft G.723.1
      Description : Compresses and decompresses G.723.1 audio data.
      Copyright : Copyright © 1996 Intel Corporation and Microsoft Corporation
      Status : Enabled

  > Audio Compression : Windows Media Audio

    >> General Information
      Version : 4.2
      Short Name : WM-AUDIO
      Description : Compresses and decompresses audio data.
      Copyright : Copyright (C) Microsoft Corporation, 1999 - 2001
      Status : Enabled

  > Audio Compression : Sipro Lab Telecom ACELP.net audio codec

    >> General Information
      Version : 3.2
      Short Name : ACELP.net
      Description : ACELP.net audio encoder/decoder. For licensing please access  HTTP: //www.sipro.com
      Copyright : Copyright © 1995-99 Sipro Lab Telecom Inc., Montreal
      Status : Enabled

  > Audio Compression : Fraunhofer IIS MPEG Layer-3 Codec (advanced)

    >> General Information
      Version : 1.9
      Short Name : MPEG Layer-3 Codec
      Description : bitrates up to 56kBit/s, mono and stereo codec (advanced)
      Copyright : Copyright © 1996-1999 Fraunhofer Institut Integrierte Schaltungen IIS
      Status : Enabled

  > Audio Compression : Indeo® Audio Software

    >> General Information
      Version : 2.5
      Short Name : Indeo® Audio Software
      Description : Indeo® Audio Software
      Copyright : Copyright © 1997 Intel Corp.; © 2000 Ligos Corp.
      Status : Enabled

  > Audio Compression : Lernout & Hauspie CODECs

    >> General Information
      Version : 1.0
      Short Name : L&H Codecs
      Description : Lernout & Hauspie (TM) Speech Products Voice Compression. Compresses and decompresses Lernout & Hauspie audio data.
      Copyright : Copyright (c) 1996 Lernout & Hauspie Speech Software Codecs NV and Microsoft Co
      Status : Enabled

  > Audio Compression : Microsoft PCM Converter

    >> General Information
      Version : 5.0
      Short Name : MS-PCM
      Description : Converts frequency and bits per sample of PCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Video Compression : Cinepak Codec by Radius

    >> General Information
      Name : Cinepak Codec
      Type : VIDC
      Handler : cvid
      ICM version : 1.4

  > Video Compression : Ligos Indeo® Video 3.2

    >> General Information
      Name : IR32
      Type : VIDC
      Handler : IV32
      ICM version : 1010.0

  > Video Compression : Ligos Indeo® Video 3.2

    >> General Information
      Name : IR32
      Type : VIDC
      Handler : IV32
      ICM version : 1010.0

  > Video Compression : Intel IYUV codec

    >> General Information
      Name : IYUV codec
      Type : VIDC
      Handler : IYUV
      ICM version : 1.4

  > Video Compression : Microsoft RLE

    >> General Information
      Name : MS-RLE
      Type : VIDC
      Handler : MRLE
      ICM version : 1.4

  > Video Compression : Microsoft Video 1

    >> General Information
      Name : MS-CRAM
      Type : VIDC
      Handler : MSVC
      ICM version : 1.4

  > Video Compression : Ligos Indeo® Video Raw R1.2

    >> General Information
      Name : YVU9
      Type : VIDC
      Handler : YVU9
      ICM version : 1.4

  > Video Compression : Microsoft YUV

    >> General Information

  > Video Compression : Microsoft H.263 Video Codec

    >> General Information
      Name : MS H.263
      Type : VIDC
      Handler : M263
      ICM version : 1.4

  > Video Compression : Microsoft H.261 Video Codec

    >> General Information
      Name : MS H.261
      Type : VIDC
      Handler : M261
      ICM version : 1.4

  > Video Compression : DivX® 5.2.1 Codec

    >> General Information
      Name : DivX® codec
      Type : VIDC
      Handler : DIVX
      ICM version : 1.4

  > Video Compression : Ligos Indeo® Video 4.5

    >> General Information
      Name : IR45
      Type : VIDC
      Handler : IV41
      ICM version : 1.4

  > Video Compression : Ligos Indeo® Video 5.11

    >> General Information
      Name : Indeo® Video 5
      Type : VIDC
      Handler : IV50
      ICM version : 1.4

  > Video Compression : VP60® Simple Profile

    >> General Information
      Name : VP60
      Type : VIDC
      Handler : VP60
      ICM version : 1.4

  > Video Compression : VP61® Advanced Profile

    >> General Information
      Name : VP61
      Type : VIDC
      Handler : VP61
      ICM version : 1.4

------------------------------------------------------------------------------------------
***** End of report *****

in the sounds and audio devices it says i have no audio device.  the device manager doesnt have an 'x' or anything next to it.  what can i do to fix it?
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Essexboy
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« Reply #1 on: December 03, 2006, 11:47:43 AM »
Yep I would concur you do not appear to have a sound card installed.

Have you checked that the sound card is seated in it's socket correctly ?  If so then

Go to control panel and run the new hardware wizard
After it has done it's thing and if it does not detect your sound card a new dialogue will open and ask if your hardware is connected answer yes.

If your device is not listed in the nex window then select add a new hardware device
On the next dialogue select install the hardware from a list that I select. Click next
On the next dialogue select sound and video controllers. Click next
Then in the next dialogue select your sound card and proceed from there.

Let me know how far you get and the results 

Edit Love the use of PCWizard all the answers are there for me 
« Last Edit: December 03, 2006, 11:49:20 AM by Essexboy » Logged
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 If ignorance is bliss  why aren't more people happy?
wasabi
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« Reply #2 on: December 06, 2006, 03:23:28 AM »
i've tried reinstalling my sound card twice and both times it has interfered with my ethernet card (it's in one of the pci slots & connected to a router).  it wont let me access any webpages or do anything on the internet.  and after i install it it gives me a code 10 and says it wont start.  i also have the yellow exclamation point next to the microsoft kernel acoustic echo canceller and the microsoft kernal audio splitter.  would i be better off getting a new sound card or is there any way to fix these problems?
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Essexboy
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« Reply #3 on: December 06, 2006, 04:11:04 AM »
If you have a spare PCI slot then move the sound card to that one and try again
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wasabi
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« Reply #4 on: December 09, 2006, 01:32:35 AM »
it's an intergrated sound card
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Squeezebox
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« Reply #5 on: December 09, 2006, 07:00:35 AM »
Quote from: wasabi on December 09, 2006, 01:32:35 AM
it's an intergrated sound card

If it's an integrated sound card, how was it intereferring with the ethernet card?
You said earlier that it was installed in a PCI slot.
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wasabi
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« Reply #6 on: December 09, 2006, 07:35:46 PM »
no, i said the ethernet card was installed in a pci slot...not the sound card.
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Essexboy
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« Reply #7 on: December 10, 2006, 12:11:04 PM »
As it is an integrated card it should be detected by windows.  What is the make (my integrated sound is realtek)
Have you loaded the motherboard drivers for the soundcard..
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wasabi
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« Reply #8 on: January 17, 2007, 06:31:40 PM »
my intergrated sound is soundmax.  i've tried uploading the motherboard drivers as well as soundmax, it says driver not found after the soundmax install.
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Squeezebox
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« Reply #9 on: January 18, 2007, 03:13:07 AM »
Maybe it's time to consider buying a soundcard and disabling the on-board one.
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wasabi
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« Reply #10 on: February 03, 2007, 03:57:55 AM »
i bought a new soundblaster audigy card and my sound still doesnt work.  it is still saying the default playback and recording devices are modem #1 playback.  i have no idea what to do.
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Squeezebox
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« Reply #11 on: February 03, 2007, 07:43:22 AM »
OK, you've installed a new sound card. Things to check:

1. Did you install the drivers for it?
(You may also need to disable the on board sound in BIOS)

2. Is it listed in Device Manager?
While in Device Manager, right-click on the device (assuming it's listed) and look at Properties. It should report that the device is working and it should also be enabled in 'Device Usage' on the General tab.

3. Go to Control Panel, Sounds and Audio Devices. Clcik on Audio tab.

4. Check that your sound card is showing as the default device for sound playback.

5. Click on Advanced button and check that speakers are set to desk top or whatever is appropriate to your setup.

6. Click on Volume button, make sure nothing is muted.
« Last Edit: February 03, 2007, 07:45:15 AM by Squeezebox » Logged
wasabi
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« Reply #12 on: February 03, 2007, 03:45:32 PM »
how do you disable the on board sound in BIOS?  i've tried doing it, but i havent seen anything relating to sound.  in the device manager the only thing not working properly is the microsoft kernel acoustic echo canceller.
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Squeezebox
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« Reply #13 on: February 05, 2007, 02:55:55 AM »
Try removing and reinstalling the soundcard drivers.

If that deosn't solve it, check the manufacturers web site for updated drivers.
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