when i rightclick on something, symantec AV pop-up and need to find intaller msi
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Author Topic: when i rightclick on something, symantec AV pop-up and need to find intaller msi  (Read 1056 times)
needhelp0011
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« on: April 10, 2007, 01:24:16 AM »
when i got i dialer i use the symantec antivirus 10 to delete it and then after few times...i got an error when i right click on something pops up an windows intaller for symantic AV....help...... ycry
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Squeezebox
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« Reply #1 on: April 10, 2007, 08:09:38 AM »
You'll need to wait for our resident expert on virus removal to respond. That's Essexboy.

While you are waiting, you can start by installing HijackThis to produce a log for analysis.

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
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Essexboy
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« Reply #2 on: April 10, 2007, 06:17:36 PM »
Actually this is quite a simple fix after a question or two

Are you still using Symantec
And is it working

Depending on your answer I will tell you how to fix it 
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