Video card goes haywire...long story...need help!
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Author Topic: Video card goes haywire...long story...need help!  (Read 1121 times)
jcomey
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« on: November 08, 2007, 05:57:23 PM »

Hi.  How are you?  Thanks for coming to my thread.  ; )

Here's the story:

I own a Dell Latitude D600, with a newly installed motherboard (about a month old), and an on-board ATI Mobility Radeon 9000 graphics card.  I had realized that SP2 was not on my machine, and so, I installed it.

Everything seemed fine until the next day when my girlfriend told me that the screen wouldn't work.

I looked at it, and sure enough, it wouldn't work.

I hooked it up to an external monitor, and began to look at things.  I, through Dell, went through my options.  They decided it was a SP2 issue, so I worked with Microsoft, spent a couple of hours on the phone with them, uninstalled and reinstalled SP2 through safe mode.

None of that worked.

So I uninstalled SP2 all together.  Didn't work.

I then installed older drivers that Dell support gave me.  No dice.

Basically, what happens is this:

1) The Dell splash screen comes up.
2) The WinXP initial screen hits.
3) Right before Windows kicks in, the LCD goes black.

Now, it works JUST FINE without the drivers.  I, for curiosity reasons, tried that.  I refused Windows installing my video card upon entrance into Windows after uninstalling the drivers and rebooting.  And it worked just fine.  I was able to do everything (change my resolution, desktop changes, etc).

But, with the drivers...nothing.

So, what can I do?  Do you have any options for me to try?  I'm all eyes at this point.  I just want my mobility back.  ; )

Thanks for reading.  Hope you can help me.

Sincerely,
John
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Squeezebox
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« Reply #1 on: November 09, 2007, 03:45:03 AM »

This is obviously a driver issue, and Dell aren't necessarily offering you the latest drivers. Have a look at this article:

http://www.theinquirer.net/en/inquirer/news/2005/12/31/ati-driver-patcher-a-notebook-lifesaver

Read right through it to get the picture of how manufacturers may provide out-dated drivers. There's a link at the end of the article that may prove helpful in resolving this for you.

You might like to look these sites too:

http://members.driverguide.com/driver/detail.php?driverid=130176

http://www.dirfile.com/ati_mobility_radeon_9000_9200_9500_9600_9700_4_10_drivers.htm
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jcomey
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« Reply #2 on: November 12, 2007, 03:57:59 PM »

Thanks for the attempt.  None of those did the trick (one link didn't work, the others don't work for my version, it tells me).

If anyone has anything else, I'm still all eyes.
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winxpexpert.exe
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« Reply #3 on: November 25, 2007, 03:06:12 PM »

hi,


U can check this link out and let me know if it helps.

http://articles.techrepublic.com.com/5100-6268_11-5330486.html

Also have a look at this site :

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=&product=94496&extcat=calendars&docname=c00218731
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