Cannot open appearance and themes I just get a black window.

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Maranello2288@gmail.com
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Cannot open appearance and themes I just get a black window.

Post by Maranello2288@gmail.com » Thu Dec 27, 2007 12:12 am

I'm running windows XP and I can open my control panel but I cannot open appearances and themes. When I do attempt to open it a black window appears for a few seconds and then disappears. At the top the window says C:\WINDOWS\system32\rundll32.exe  It does the same thing when I right-click on the desktop and click on preferences. That is where I took this screen shot.

http://i16.tinypic.com/8aod6js.jpg

Thanks in advance for any help.

Squeezebox
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Re: Cannot open appearance and themes I just get a black window.

Post by Squeezebox » Thu Dec 27, 2007 9:11 am

First of all, have you scanned for viruses and malware?

Second - have you recently made any changes, such as installing new software or a program update? If you can identify a time when the problem appeared, you coulds try system restore to before that time/date.

Try this - go to Start/Run and copy this into the box:
RUNDLL32.EXE SHELL32.DLL,Control_RunDLL desk.cpl,,0

Does that bring up the display properties box?
Last edited by Squeezebox on Fri Dec 28, 2007 8:50 am, edited 1 time in total.
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Maranello2288@gmail.com
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Re: Cannot open appearance and themes I just get a black window.

Post by Maranello2288@gmail.com » Thu Dec 27, 2007 8:00 pm

I had multiple virus/spyware applications do thorough scans. I also scanned the file in its actual location by right-clicking on it a clicking "scan with..."

pasting that bit you gave me into run brings up the same box.

Squeezebox
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Re: Cannot open appearance and themes I just get a black window.

Post by Squeezebox » Fri Dec 28, 2007 12:54 am

A repair install of XP might be needed. Do you have the XP CD?
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Maranello2288@gmail.com
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Re: Cannot open appearance and themes I just get a black window.

Post by Maranello2288@gmail.com » Fri Dec 28, 2007 3:43 am

I don't have the CD.

Squeezebox
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Re: Cannot open appearance and themes I just get a black window.

Post by Squeezebox » Fri Dec 28, 2007 9:01 am

One more thing to try then. (You may need to set your folders view to show all system and hidden files, plus to show all extensions.)

Open Windows Explorer and go to C:\Windows\system32 folder.
Look for the file 'desk.cpl'.

Double click the file, does that bring up the desktop properties box?
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Re: Cannot open appearance and themes I just get a black window.

Post by Essexboy » Sat Dec 29, 2007 6:16 pm

Go to my site - Link below - and download then run fixshell.cmd

http://cid-32d8666f4048075b.skydrive.li ... re%20files
VISTA
XPsp2
Avast (of course)
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http://spaces.msn.com/members/essexboymkn/

If ignorance is bliss  why aren't more people happy?

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