XP SP2 Performance Issues

This section is for XP operating system problems and requests for help.
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scottmc9
New FixmyXP Member
New FixmyXP Member
Posts: 4
Joined: Thu Jan 17, 2008 6:19 pm

XP SP2 Performance Issues

Post by scottmc9 » Thu Jan 17, 2008 7:25 pm

Hello,
My machine is P4 3.6Ghz, 2GB RAM, XPPro SP2, all Win Updates installed, Sophos Antivirus, Also scan weekly and alternately with the following utilities AVG AntiSpyware, S;ybot S&D, Super AntiSpyware, AdAware 2007. Also do weekly updates with SpywareBlaster. I do scheduled defrag every night with Diskeeper. I've struggled with these issues for months. Hope someone can help:
Symptoms:
1) Right Clicking on files or folders in Windows Explorer requires about 30 seconds for the context menu to visualize and then 10 seconds more for any chosen action to occur. Sometimes the context menu doesn't visualize at all and the entire Windows Explorer interface does a "whiteout."
2) Highlighting a file or folder and selecting 'Edit' dropdown menu has same symptoms as #1 above.
3) Deleting a file takes 20-30 seconds.
4) Internet Explorer 7 takes painfully long (30 seconds to a minute) to initialize and it takes about 20-30 seconds for new tabs to initialize. By contrast Firefox 3 Beta 2 initializes fast and renders fast. Within Windows Explorer I disable the 'Automatically search for network drives and printers' and in System properties have chosen 'Best performance' option. All other programs on my computer are running without any issues including Windows Media Player 11.
Here's what I've done so far without fixing the problems:
1) Ran HijackThis and verified everything is clean
2) Ran ShellExView and selectively disabled items one-at-a-time and then disabled everything which wasn't native to XP
3) Uninstalled IEPro plugin
3) Uninstalled/reinstalled IE 7
4) Performed a Windows XP Repair
5) From time to time historically, the svchost 100% CPU issue has kicked in (not in a long time though). When it does I use this script:
et stop WuAuServ
net stop bits
taskkill /f /im wuauclt.exe
sc config WuAuServ type= own start= auto error= normal obj= LocalSystem
sc config BITS type= own start= auto error= normal obj= LocalSystem
sc config wudfsvc start= disabled
REGSVR32 WUAPI.DLL /s-
REGSVR32 WUAUENG.DLL /s-
REGSVR32 WUAUENG1.DLL /s-
REGSVR32 ATL.DLL /s-
REGSVR32 WUCLTUI.DLL /s-
REGSVR32 WUPS.DLL /s-
REGSVR32 WUPS2.DLL /s-
REGSVR32 WUWEB.DLL /s-
if exist %windir%\SDpld rd %windir%\SDOld /S /Q
ren %windir%\SoftwareDistribution SDOld
net start WuAuServ
net start bits

Any guidance would be greatly appreciated. I want to avoid format and fresh XP installation because of the large number of programs I would have to reinstall.
Thnx  - Scott

Squeezebox
Administrator
Administrator
Posts: 1647
Joined: Sat Sep 24, 2005 9:51 pm
Location: UK

Re: XP SP2 Performance Issues

Post by Squeezebox » Thu Jan 17, 2008 10:18 pm

You've been very thorough in what you've looked at so far, and very clear in presenting the problem. I have no idea what to suggest next.

Except for getting our resident security expert to look at your HijackThis log and possibly suggest one or two other tools that could be utilised. Post a log anyway, let him have a look.
Image

scottmc9
New FixmyXP Member
New FixmyXP Member
Posts: 4
Joined: Thu Jan 17, 2008 6:19 pm

Re: XP SP2 Performance Issues

Post by scottmc9 » Thu Jan 17, 2008 10:23 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:21:21 PM, on 1/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
D:\Program Files\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\WINDOWS\system32\slserv.exe
D:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\UPHClean\uphclean.exe
D:\Program Files\InkSaver\InkSaver.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
D:\Program Files\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\Wallpaper Master\Wallpaper.exe
D:\Program Files\Sophos\AutoUpdate\ALMon.exe
D:\Program Files\DeltaCrypt\DTITray.exe
D:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
D:\Program Files\Mozilla Firefox 3 Beta 2\firefox.exe
D:\Downloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com//
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.ask.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Scott McIntosh
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - D:\Program Files\IE7pro\iepro.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - D:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Program Files\SnagIt 7\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: CtBho Class - {6462546F-70AE-4abc-B2B6-BE68E9410002} - D:\Program Files\Haute Secure\CtBho.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: (no name) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - (no file)
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Program Files\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Haute Secure Toolbar - {7792546F-70AE-4abc-B2B6-BE68E9410002} - D:\Program Files\Haute Secure\CtToolBand.dll
O4 - HKLM\..\Run: [InkSaver] D:\Program Files\InkSaver\InkSaver.exe hide
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\Program Files\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WallpaperChanger] D:\Program Files\Wallpaper Master\Wallpaper.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Scott\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] D:\Program Files\Picasa\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] D:\Program Files\Picasa\PicasaMediaDetector.exe (User 'Default user')
O4 - Startup: Desktop Calendar.exe.lnk = D:\Program Files\Desktop Calendar\Desktop Calendar.exe
O4 - Startup: Logon.lnk = D:\Admin\Logon.cmd
O4 - Global Startup: AutoUpdate Monitor.lnk = D:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: DTITray.LNK = D:\Program Files\DeltaCrypt\DTITray.exe
O8 - Extra context menu item: &Download by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://D:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\IEShellExt.dll /100
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - D:\Program Files\IE7pro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - D:\Program Files\IE7pro\iepro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O15 - Trusted Zone: http://www.afterdawn.com
O15 - Trusted Zone: *.blogsmithmedia.com
O15 - Trusted Zone: http://googtube.blogspot.com
O15 - Trusted Zone: *.buy.com
O15 - Trusted Zone: http://ct.cnet-ssa.cnet.com
O15 - Trusted Zone: http://www.colourlovers.com
O15 - Trusted Zone: http://www.correctdeck.com
O15 - Trusted Zone: http://www.crossengine.com
O15 - Trusted Zone: *.digg.com
O15 - Trusted Zone: *.downloadsquad.com
O15 - Trusted Zone: http://www.engadget.com
O15 - Trusted Zone: *.eventid.net
O15 - Trusted Zone: http://www.fatwallet.com
O15 - Trusted Zone: http://feeds.feedburner.com
O15 - Trusted Zone: http://*.freewarewiki.com
O15 - Trusted Zone: http://feeds.gawker.com
O15 - Trusted Zone: http://*.gizmodo.com
O15 - Trusted Zone: http://mail.glastonburyus.org
O15 - Trusted Zone: *.glastonburyus.org
O15 - Trusted Zone: 22.gmodules.com
O15 - Trusted Zone: *.gmodules.com
O15 - Trusted Zone: http://www.hoax-slayer.com
O15 - Trusted Zone: http://officebeta.iponet.net
O15 - Trusted Zone: http://*.isohunt.com
O15 - Trusted Zone: http://*.jott.com
O15 - Trusted Zone: *.kirchersociety.org
O15 - Trusted Zone: http://www.last100.com
O15 - Trusted Zone: http://www.lifegoggles.com
O15 - Trusted Zone: http://www.lifehack.org
O15 - Trusted Zone: http://*.lifehacker.com
O15 - Trusted Zone: http://*.lifelearningtoday.com
O15 - Trusted Zone: *.live.com
O15 - Trusted Zone: http://*.mashable.com
O15 - Trusted Zone: http://zone.msn.com
O15 - Trusted Zone: http://redtape.msnbc.com
O15 - Trusted Zone: *.neowin.net
O15 - Trusted Zone: *.netvibes.com
O15 - Trusted Zone: http://www.openhulu.com
O15 - Trusted Zone: http://linksynergy.overstock.com
O15 - Trusted Zone: http://www.overstock.com
O15 - Trusted Zone: http://chris.pirillo.com
O15 - Trusted Zone: http://www.popularmechanics.com
O15 - Trusted Zone: http://www.propeller.com
O15 - Trusted Zone: http://www.rev2.org
O15 - Trusted Zone: *.searchsecurity.com
O15 - Trusted Zone: *.shellcity.net
O15 - Trusted Zone: http://fr.sitestat.com
O15 - Trusted Zone: http://www.sorrygottago.com
O15 - Trusted Zone: http://www.sortprice.com
O15 - Trusted Zone: *.stumbleupon.com
O15 - Trusted Zone: *.sysinternals.com
O15 - Trusted Zone: *.techtarget.com
O15 - Trusted Zone: http://www.thatsfit.com
O15 - Trusted Zone: http://www.thedailygreen.com
O15 - Trusted Zone: http://www.theinquirer.net
O15 - Trusted Zone: http://*.torrentfreak.com
O15 - Trusted Zone: http://www.viralvideochart.com
O15 - Trusted Zone: http://www.wfsb.com
O15 - Trusted Zone: *.windowsmobile.com
O15 - Trusted Zone: *.wired.com
O15 - Trusted Zone: http://*.grp.yahoofs.com
O15 - Trusted Zone: http://www.youtube.com
O15 - Trusted Zone: http://www.youtubex.com
O15 - Trusted Zone: *.zdnet.com
O15 - Trusted Zone: http://*.zenhabits.net
O15 - Trusted Zone: *.excite.com (HKLM)
O15 - Trusted Zone: *.foxsports.com (HKLM)
O15 - Trusted Zone: *.hotmail.com (HKLM)
O15 - Trusted Zone: *.kodak.com (HKLM)
O15 - Trusted Zone: http://safety.live.com (HKLM)
O15 - Trusted Zone: zone.msn.com (HKLM)
O15 - Trusted Zone: *.msn.com (HKLM)
O15 - Trusted Zone: www.mybookmarks.com (HKLM)
O15 - Trusted Zone: *.passport.com (HKLM)
O15 - Trusted Zone: *.passport.net (HKLM)
O15 - Trusted Zone: http://www.symantec.com (HKLM)
O15 - Trusted Zone: *.windowsecurity.com (HKLM)
O16 - DPF: IEPrint - http://www.visiontech.ltd.uk/software/d ... EPrint.CAB
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/St ... b55579.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KX-HCM10 Control) - http://hangercam.me.calpoly.edu/kxhcm10.ocx
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/qtinstall.info. ... taller.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.hp.com/ediags/dd/ins ... csxp2k.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b55579.cab
O16 - DPF: {594ECDD4-A991-4208-A7B7-00DDAD9BE328} (Photosynth Class) - http://media.labs.live.com/all/ps/_code_/Photosynth.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 2990840109
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {64D01C7F-810D-446E-A07E-16C764235644} (AtlAtomadersCtlAttrib Class) - http://zone.msn.com/bingame/amad/default/atomaders.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 7402548203
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/ ... erCtrl.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - http://paris.tourismeville.wanadoo.fr/AMC.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zp ... b56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/St ... b55579.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/fi ... tup145.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.mediamax.com/Upload/XUpload.ocx
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL,D:\PROGRA~1\Sophos\SOPHOS~2\SOPHOS~1.DLL
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: IE Browseui preloader - {240E2B94-741E-4513-B66A-60EC26A9EF26} - (no file)
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - D:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - D:\Program Files\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper\DkService.exe
O23 - Service: GB-PVR Recording Service -  - D:\Program Files\gbpvr\GBPVRRecordingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: GWINMWZWC - Sysinternals - www.sysinternals.com - D:\Temp\GWINMWZWC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - D:\Program Files\ISO Recorder\ImapiHelper.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: SQL Server (SASMB_VRA) (MSSQL$SASMB_VRA) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe (file missing)
O23 - Service: SQL Server Active Directory Helper (MSSQLServerADHelper) - Unknown owner - C:\Program Files\Microsoft SQL Server\90\Shared\sqladhlp90.exe (file missing)
O23 - Service: NBService - Nero AG - D:\Program Files\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OneTouch 4.0 Monitor - Visioneer Inc - C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - D:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - D:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - D:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: SQL Server Browser (SQLBrowser) - Unknown owner - C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 18428 bytes

Essexboy
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Re: XP SP2 Performance Issues

Post by Essexboy » Sun Jan 20, 2008 1:04 pm

Would concur with your log being clean..  You seem very knowledgable, but at the risk of teaching you to suck eggs, have you done any cleaning on your system recently - temp file - defrag etc...

Here is the programme I use to give my system a wash and brush up

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run
Tune Up 2007 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor
VISTA
XPsp2
Avast (of course)
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If ignorance is bliss  why aren't more people happy?

scottmc9
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Re: XP SP2 Performance Issues

Post by scottmc9 » Sun Jan 20, 2008 2:43 pm

Thanks for the response.

With all due respect, the steps you propose will have no impact on the issue I am describing. See http://mywebpages.comcast.net/SupportCD ... timization

I do perform weekly defrags with Diskeeper and use CCleaner to clean up the junk from time to time. However, the very specific symptoms I'm experiencing essentially rule out the kind of more generalized slowdown which would be seen with heavily fragmented volumes.

Thanks again, though, for your reply.
Scott

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Re: XP SP2 Performance Issues

Post by Squeezebox » Sun Jan 20, 2008 4:10 pm

Could this be a hardware issue? Worth looking at the graphics card and maybe swapping out for another to see if that's the problem. Or perhaps updating drivers?

You don't mention looking at Task Manager when it slows down  - is there something running in the background that is hogging memory?

How about in Safe Mode? Do you get same slow performance on particular tasks in Safe Mode?

Also, what happens if you run with minimum software loaded at startup?

Antivirus software - you could try temporarily disabling your current AV program and using an alternative - Avast or even the trial version of NOD32.
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Re: XP SP2 Performance Issues

Post by scottmc9 » Sun Jan 20, 2008 10:31 pm

Thanks for the suggestions. I'm running the latest 12/07 version of NVidia GeForce drivers--no indication of any graphics issues.

Disabling AV has no impact. The performance issues do not occur when in Safe mode.

The explorer.exe process is what is hogging CPU during the slowdowns when I right click or try to delete a file or folder. Disabling programs which normally start up has no impact.

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Re: XP SP2 Performance Issues

Post by Squeezebox » Sun Jan 20, 2008 10:43 pm

Have you tried turning off the indexing service in XP?
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wanabe
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Re: XP SP2 Performance Issues

Post by wanabe » Sun Feb 03, 2008 4:11 pm

not that i nessasaraly know what im talking about but you do have 2 antivirus things instaleed

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab

and any one of the numerous sophos entries = two anti-virus; things cant that cause a problem?

if im just being a newb in the presence of masters let me know
I'm just an anal-retentive  free available space monger. If you ever need help peeling bananas, I'm here to help.
Thanks seriously

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Re: XP SP2 Performance Issues

Post by Essexboy » Mon Feb 04, 2008 8:06 pm

Good call I missed that  :cry2:

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one Anti-Virus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, are scanners that run in the background all the time the PC is turned on and running.  The main function of an On-Access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine
VISTA
XPsp2
Avast (of course)
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